FAQ

Frequently Asked Questions

Do you recommend professional installation of your steering wheels?

Yes, we recommend professional installation of our steering wheels for optimal safety and performance. While our steering wheels are designed for straightforward installation, ensuring proper alignment, torque, and connection to your vehicle's steering system is crucial for functionality and safety. Professional installers have the expertise and tools necessary to install our steering wheels correctly, minimizing the risk of any issues arising during use.

How can I contact customer support?

To contact our customer support team, please fill out the contact form located on our website. We strive to respond promptly to all inquiries and provide excellent assistance to our valued customers. Whether you have questions about our custom carbon fiber steering wheels, need help with an order, or require technical support, our team is here to help. Simply complete the form with your name, email address, and message, and we'll get back to you as soon as possible. Thank you for choosing Precision Wheel Works.

How can I showcase pictures of my steering wheel?

To showcase pictures of your custom carbon fiber steering wheel, please fill out the contact form on our website and let us know that you're interested in being featured. We love to highlight the unique designs and craftsmanship of our steering wheels created by our valued customers. Once you reach out to us, our team will work with you to gather the necessary images and information to showcase your steering wheel on our website, social media channels, or other promotional materials. We look forward to sharing your custom creation with our community at Precision Wheel Works.

What is the quality of your steering wheels like?

At Precision Wheel Works, our custom carbon fiber steering wheels are crafted with meticulous attention to detail and using high-quality materials. Each wheel undergoes rigorous testing to ensure durability, performance, and safety. With our commitment to customization, you can personalize your steering wheel to suit your preferences and vehicle specifications. Expect nothing short of exceptional quality and performance from Precision Wheel Works.

Do you offer custom-made steering wheels?

Yes, at Precision Wheel Works, all of our steering wheels are custom-made. If you don't see exactly what you're looking for on our website, please don't hesitate to contact us. We specialize in creating bespoke carbon fiber steering wheels tailored to your preferences and specifications. Whatever your vision, we're here to bring it to life.

What is the expected processing time for my order after it is placed?

The expected processing time for your order after it is placed is approximately 15-20 days for manufacturing and customization, followed by an additional 5-7 days for shipping. Please note that this timeframe may vary slightly depending on the complexity of your custom carbon fiber steering wheel and current order volume. Rest assured, we strive to complete and deliver your order as efficiently as possible while maintaining the highest quality standards. Thank you for your patience and understanding.

Can you ship orders outside of the US?

Yes, we do ship orders outside of the USA. Please reach out to us via our contact form and provide your address along with the product you would like to order. Our team at Fiber Fusion Steering will assist you in arranging international shipping for your custom carbon fiber steering wheel. We look forward to serving customers worldwide and providing you with our exceptional products.

What should I do if I received a damaged steering wheel?

If you received a damaged steering wheel, please reach out to us promptly via the contact form on our website. Be sure to include pictures of the damage along with your order number. Our team at Precision Wheel Works is committed to addressing any issues with your order and will work to resolve the situation as quickly as possible. Your satisfaction is our top priority, and we appreciate your cooperation in helping us rectify any issues with your purchase.

What is your policy for returns and replacements?

At Precision Wheel Works, due to the custom nature of our products, we do not accept cancellations once an order is placed. However, if you receive a damaged or incorrect product, we are committed to resolving the issue promptly. Please contact us immediately, and we will arrange for a replacement or repair as needed. Your satisfaction is our priority, and we strive to ensure that every customer receives a high-quality product that meets their expectations.